Help every visitor find the right product, fast.

AI-powered search and product discovery that turns eCommerce traffic into sales and loyalty

explore interactive demo

Proven results

+50%

sales

+35%

conversion

+42%

conversion

+12%

revenue

What makes us different?

Proven tech, built in-house

Proprietary algorithms refined over 20 years, consistently outperforming standard methods in A/B tests.

Custom fit

Your success is our priority. We tailor our solutions to your specific business needs, solving real-world challenges with a personal touch.

Al you can trust

Purpose-built for eCommerce use cases. Transparent, explainable and always under your control - no black box here.

Explore our platform

Trusted by 2,000+ B2B and B2C shops, FactFinder has been driving conversions in eCommerce for over 20 years. Our platform combines AI with human expertise to deliver fast, personalized experiences — giving you automation when you want it and control when you need it.

Product Discovery
Personalization
Recommendations
Geo
Customer-Specific Information
Merchandising

Better search and product discovery

From keyword to content to vector search, FactFinder understands intent and shows the most relevant results across the entire buyer journey. Built to increase conversions and eliminate zero results.

LEARN MORE

Personalized experiences

Deliver 1:1 tailored product results, content and recommendations in real time based on unique preferences and live interactions. Designed to drive relevance, sales and customer loyalty.

LEARN MORE

Smarter product recommendations

Show each shopper the products they’re most likely to buy at every step of their journey. Proven to boost AOV, cross-sell success and customer satisfaction.

LEARN MORE

Localized offers

Prioritize products in search results based on local availability, shipping speed and regional preferences. Automatically reduce friction and drive more purchases online and in-store.

LEARN MORE

Customer-specific pricing and information

Display contract pricing and tailored product information in real time. Especially helpful for B2B shops with complex catalogs and personalized buyer needs.

LEARN MORE

Customer-specific pricing and information

Easy merchandising

Easily promote the products that matter most, no coding required. Give your team full control over campaigns, placements and on-site promotions.

LEARN MORE

Ein lächelnder Mann mit Brille vor Grafiken und einer Schaltfläche, die Lösungen von FactFinder für Online-Shops zeigt.

Interactive demo video

Dive into our dynamic demo experience and explore the features of the FactFinder platform that are most relevant to your needs.

Explore at your own pace
How AI-powered product discovery increases conversions
How you can save time with smart automations

What our customers say

B2C
Beauty

Cosnova drives smarter product discovery in 90 markets

"FactFinder's flexibility and intuitive backend are crucial for us, allowing us to quickly respond to changes and continuously improve our platforms. FactFinder offers us a complete package that creates synergies and saves costs." - Uli Peter, Senior Experience Manager

B2B
Parts

Berner's 20% search spike with FactFinder

"We have taken a big step forward in terms of the quality of search results since the introduction of FactFinder. Our analyses in the German and French-speaking shops show, for example, that significantly fewer zero results pages appear." - Katja Sallie, eCommerce Product Owner

B2C
Electronics

Make finding complicated product names simple with clever search

"Having an intelligent search is very useful. The big advantage is that FactFinder means the site works really easy for people. They know they can trust the site because they can find the right products." - Gareth Craig, IT & Communications Manager